Security Policy

At CMAllianceU, we take the security and confidentiality of your information very seriously. We have implemented a combination of technical solutions, security practices and processes to maintain the confidentiality of your information. 

  • ONLINE SECURITY
  • PHYSICAL & STAFF SECURITY
  • COMMUNICATING WITH CMALLIANCEU
  • DATA RETENTION
  • FINANCIAL DATA
  • PRIVACY POLICY

Online Security

Our security safeguards consist of a wide variety of technical solutions and security practices all designed to work together to protect your information.

Data Encryption and Message Integrity
Your communications and transactions are secure and confidential when you successfully sign in to our secure websites with a CMAllianceU ID and password. We use Transport Layer Security (TLS) to help keep your information confidential while you conduct business on our secure websites. TLS helps ensure the integrity and confidentiality of your online transactions by creating a uniquely encrypted transmission over the Internet between your web browser and CMAllianceU. For your security, you will not be able to sign in to our secure websites if your browser does not support a minimum of 128-bit encryption. For improved security, performance and support, we recommend that you use the latest browser version with all of the applicable security patches installed. To ensure you are using latest browser version available, you can follow the applicable link below:
For your security, you will not be able to sign in to our secure websites if your browser does not support a minimum of 128-bit encryption. For improved security, performance and support, we recommend that you use the latest browser version with all of the applicable security patches installed.
To ensure you are using latest browser version available, you can follow the applicable link below:

Authentication of Your Identity
We will only grant access to your account after the proper Email/Access ID and password have been entered. When you successfully sign in to our secure websites, your browser will establish a secure connection between your computer and our web servers using Transport Layer Security (TLS), which helps prevent your information from being tampered with during transmission across the Internet.
All modern web browsers include mechanisms that indicate when online connections are secure. Often a lock symbol is used and may be displayed in the web browser address bar and/or elsewhere on your screen. Visit the website for your browser to learn about the symbols or mechanisms they use to let you know when online connections are secure.
Examples:

Password Protection
When you access our secure websites, we need proof of your identity in the form of your Email/Access ID and password. We will only grant access to your account if the proper Email/Access ID and password are entered. Always keep your password confidential. Only you should know what it is.
 CMAllianceU will not be held responsible for any loss or damage which may be incurred due to unauthorized use of your password.
Session time-out
To prevent your account from remaining open when not in use, your online session with our secure websites will be terminated after several minutes of inactivity. If this occurs, you will need to successfully sign in again with your CMAllianceU ID and password to continue.

Physical & Staff Security

Our private server is located in a highly secure data center run by a world-leading hosting company. The CMAllianceU offices in Colorado are protected 24/7 by key-fob controlled access, along with live front-door security during daytime hours. We have an established staff with very low turnover. All our members of staff are subject to routine background checks.

Communicating with CMAllianceU

We promote safe communication practices when dealing with our students and coaches. Whether you communicate with us through telephone, email or online, here's what you can expect:

  • We will not ask you to provide personal, financial or confidential information in email communications initiated by CMAllianceU.
  • We will never ask you to change your account information. You need to initiate changes to your account yourself.
  • We will never ask you for your password.
  • We protect your email address by maintaining appropriate technical safeguards. All emails we receive are screened for infected file attachments.
  • Your course evaluators communicate with you through the internal CMAllianceU messaging service, rather than through your email address. You have the right and ability to adjust your profile settings to make your email address visible to other students and the evaluator in your course. However, we recommend that you retain the default privacy settings and share your email address on an individual basis and only with those whom you know well.
CMAllianceU reserves the right to restrict or cancel access to the site without providing notice. This will be done when we have reason to believe that your data may be at risk.

Data Retention

Course activity records, including assignments and forum discussions, are kept for each course section for up to three (3) months after the conclusion of the course section. At that time, the course records are archived. Archived data may be able to be recovered for a fee. Archives are cleaned and deleted after approximately two years.
Course completion records (transcripts) are retained indefinitely, in keeping with standard educational and training policies.
Photo & Video Materials
In addition to traditional papers and writing assignments, many courses hosted on CMAllianceU either require or offer you the opportunity to submit assignments that use photos and/or video images you produce. As course requirements, these images may be viewed by the course evaluator/teacher, as well as by other students in the course. This media is not limited to photos, graphics, and video and will be retained, along with other course data, as per the requirements of the course.

CMAllianceU may desire to use your photo and video images beyond your own currently enrolled course, for educational or marketing purposes.  CMAllianceU staff will contact you for permission before using any photos or videos with personally-identifiable information or attributing any quotations. If you have previously signed a media release, and you now wish to opt out, download the form and email it to registrar@cmallianceu.org.

Financial Data

For ACH Data

Automated Clearing House (ACH) is an electronic network for financial transactions which allows you to make secure payments by personal or church check. This is the same network that employers use to make direct deposits, and that many banking institutions (including PayPal) use for transferring money.

The first time that you make a payment by check, there is a short set-up process. In order to verify your bank account, we will deposit (2) small amounts—32 cents and 45 cents—into your account. These deposits will take 1-2 business days to appear on your statement with a description of VERIFICATION. Once you receive these, please call the CLA Office toll free at (866) 443-8262. We will then mark your account as authorized and process your ACH payment. After that, you will be able to make additional future payments via ACH. If you have any questions regarding this process, please call CMAllianceU at (719)265-2057.

For Credit Card Data

No Credit cards are stored in our online databases. Although you may see a picture of a credit card on a payment page, is just a visual representation of the card you used for your payment transactions. This card is an indicator that you are an existing customer and have a customer ID with us.

Anyone involved with the processing, transmission, or storage of credit card data must comply with the Payment Card Industry Data Security Standards (PCI DSS). To maintain compliance and protect your information at the highest level, we use Stripe® to process payments. Stripe® has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.

When you make a payment, your encrypted financial information is securely transmitted directly to Stripe®'s servers without it passing through our servers. See Stripe®'s Privacy Policy for more information on how your provided information is used and protected.

Privacy Policy

CMAllianceU respects your privacy, will use reasonable efforts to keep your Personally Identifiable Information (i.e., information that can be used to identify you) private, and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless CMAllianceU has a good faith belief that such disclosure is necessary in special cases, such as a physical threat to you or others.

What Information this Privacy Policy Covers


Some of our Site's functionality can be used without revealing any personal information; however, for features or services related to an online course registration and participation, personal information is required. If you do not use these specific features or services on the Site, then the only information CMAllianceU collects will be "Non-Personal Information" (i.e., information that cannot be used to identify you). Non-Personal Information includes information such as the web pages that you have viewed.
In order to access certain features and benefits on our Site, you may need to submit "Personally Identifiable Information." Personally Identifiable Information can include information such as your name and email address, among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to CMAllianceU. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary means by which we communicate with you.
Please note that this Privacy Policy only applies to information that we collect through the Site and does not apply to information that we may collect from you through other means, such as by mail or over the phone.


What You Consent to by Using Our Site


Please understand that by submitting any Personally Identifiable Information to us, you consent and agree that CMAllianceU may collect, use and disclose such Personally Identifiable Information in accordance with this Privacy Policy and our Terms of Use, and as permitted or required by law. If you do not agree with these terms, then please do not provide any Personally Identifiable Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, CMAllianceU may not be able to provide you with the services and courses that are offered on our Site.
The Information We Collect
We gather the following types of information about users through the Site:

  • Non-Personal Information. When users come to our Site, CMAllianceU may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were "clicked." We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user's Internet Service Provider and the geographic location of his or her point of connectivity.
  • Cookies. CMAllianceU also uses or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use. Essentially, cookies are a user's identification card for the CMAllianceU servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Cookies and web beacons allow CMAllianceU to serve you better and more efficiently, and to personalize your experience at our Site. Cookies and web beacons are not used to retain Personally Identifiable Information. From time to time CMAllianceU may also use additional methods of collecting data. CMAllianceU does not provide any data collected through cookies to third parties.

You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions, in the "Help" section of the toolbar, on how to reset the browser to reject cookies. If you reject our cookies, many functions and conveniences of this Site may not work properly.

  • Personally Identifiable Information. This Privacy Policy serves as notice that CMAllianceU collects Personally Identifiable Information in the manner described herein. Such information may include but is not limited to: username, email address, home address, IP address, postal code, gender and year of birth. CMAllianceU collects Personally Identifiable Information that you provide to us when you sign-up for email updates, participate in online courses or services through our Site, participate in our public forums, send us email messages, and/or or otherwise contact us. In order to subscribe to services, you may be required to provide us with Personally Identifiable Information such as your user name, name, postal address, and email address. You may also be asked to provide demographic information such as date of birth, gender and educational and vocational information. Personally Identifiable Information shall not include any information posted or sent by or to you via any public forum.

How We Use and Share the Information


Please take some time to familiarize yourself with the different ways CMAllianceU uses and may disclose the information that we gather. We do not share your Personally Identifiable Information with third parties for their direct marketing use.
Non-Personal Information. CMAllianceU uses Non-Personal Information in aggregate form to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests regarding specific areas of our Site. Such aggregate information may include but is not limited to video player interactions, views of posts, views and actions on pages, assessment results and completion rates and assignments. We may share Non-Personal Information with service providers and others to assist us in operating and enhancing our programs and site.


Personally Identifiable Information. Among other things, CMAllianceU may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about online courses offered by CMAllianceU or other CMAllianceU events, and send you email messages about Site maintenance or updates. Except as set forth in this Privacy Policy or as specifically agreed to by you, CMAllianceU will not disclose any Personally Identifiable Information we gather from you on the Site. In addition to the other uses set forth in this Privacy Policy, CMAllianceU may disclose and otherwise use Personally Identifiable Information as described below.


Updates. We use Personally Identifiable Information collected when you sign-up for our various email or update services to send you the messages in connection with the Site or an online course. CMAllianceU may also archive this information and/or use it for future communications with you.


Participation in Courses. We use the Personally Identifiable Information, including but not limited to username and email address, that we collect from you when you participate in a course through the Site for processing purposes, including but not limited to tracking attendance, progress and completion of an online course. Also, CMAllianceU may archive this information and/or use it for future communications with you. This information may be shared with the content providers or contractors. To the extent such Personally Identifiable Information contains images of you; you grant CMAllianceU a limited, non-exclusive right to use, reproduce, distribute, prepare derivative works of or publicly display such images and/or your likeness for educational purposes.


Communications with CMAllianceU. When you send us an email message or otherwise contact us, we may use the information provided by you to respond to your communication and/or as described in this Privacy Policy. We may also archive this information and/or use it for future communications with you.


Disclosure to Complete Transactions. We may disclose your Personally Identifiable Information in order to help complete a transaction that you have requested. This may include, for example, disclosure of credit card information to a payment processor.


Disclosure to CMAllianceU Contractors. Our contractors may have limited access to your Personally Identifiable Information in the course of providing products or services to us. These contractors may include vendors and suppliers that provide us with technology, services, marketing assistance, and/or content related to the operation and maintenance of the Site or the online course. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.


Government Authorities, Legal Rights and Actions. CMAllianceU may share your Personally Identifiable Information with various government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or to protect our property, rights or safety or the property, rights or safety of others; to prosecute or to defend against legal claims; or as otherwise required by law or applicable regulations. In such cases CMAllianceU reserves the right to raise or waive any legal objection or right available to us. We also may share your Personally Identifiable Information when CMAllianceU believes it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities, and to protect and defend the rights, property, or safety of CMAllianceU, the Site, our users or others; and in connection with our Terms of Use and other agreements.


Information Security


CMAllianceU goes beyond the usual “reasonable measures” to protect your Personally Identifiable Information from disclosure to or access by third parties. However, even with these extraordinary measures, no method of electronic transmission or storage is 100% secure. There is always some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. Any information that you post on our site or send to us in an email is not secure.
You also play a role in protecting your information. Please safeguard your user name and password and do not share them with others. If we receive instructions using your log-in information we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.


External Links


For your convenience, we may provide links to sites operated by organizations other than CMAllianceU ("Third Party Sites") that we believe may be of interest to you, or that may be helpful in completing certain course requirements. CMAllianceU does not disclose your Personally Identifiable Information to these Third Party Sites without obtaining your consent. CMAllianceU does not endorse and is not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the terms of service and privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personally Identifiable Information.


Updating or Deleting Your Personally Identifiable Information


You may update your Personally Identifiable Information by logging into the Site and visiting your profile page. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information. You may also submit a request to update your Personally Identifiable Information to info@cmallianceu.org. We try to answer every email promptly, but may not always be able to do so.


Changing Our Privacy Policy


Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. We will notify you of any material change to this Privacy Policy by posting a notice on our Site's homepage for a reasonable period of time following such update, and by changing the effective date (located at the bottom of this Policy). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy. If you have any privacy-related questions, you may contact CMAllianceU at info@cmallianceu.org.


Protecting Children's Privacy


CMAllianceU does not knowingly collect or maintain Personally Identifiable Information on our Site from persons under 13 years of age, and no part of our Site is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Site at any time or in any manner. CMAllianceU will take appropriate steps to delete any Personally Identifiable Information of persons less than 13 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personally Identifiable Information.
Contact Notice
If you have any questions regarding services provided through the Site, you may contact CMAllianceU at info@cmallianceu.org.